Delivery
Physical products. These are made to order. Production begins after your payment clears and typically takes 3–5 working days.
| Zone | Delivery estimate |
|---|---|
| United Kingdom | 2–4 working days after dispatch |
| Europe | 3–7 working days after dispatch |
| US & Canada | 5–10 working days after dispatch |
| Rest of world | 7–14 working days after dispatch |
Digital products. Tools such as the Qualification & Training Record are delivered instantly after payment. Your download link appears on the confirmation page and is also sent by email.
Estimates are not guarantees. Customs, carrier delays and public holidays can extend times for physical orders.